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Our Casino Review Methodology

Jennifer Lynn Written by Jennifer Lynn
Richard Grant Reviewed by Richard Grant

Online Casino Review Methodology

We write reviews to help you pick the best online casinos. It’s a big decision, and we want you to have all the information you need. We check out each casino carefully and tell you what’s good and what’s not.

What’s This Article About?

This article breaks down our review process. We start with a quick summary and then dive into more details. Whether you’re just curious or want all the specifics, we’ve got you covered.

First, we give you a brief idea of our review process. We talk about what makes our reviews stand out, like the different things we look at, and our expert team. Furthermore, we provide details of the math involved when finalising the review score.

Why We’re Different

Our reviews are a bit different. We don’t just look at games or the website. We focus on a multitude of factors.

This measures if a casino is safe and fair. If a casino treats players well and pays out winnings, it gets a high score. If not, it scores low. It’s all about treating players right.

Review Factors

Our “Casino Rating Index” is a sophisticated system meticulously developed by the experts at Casino Encyclopedia. It is designed to provide unbiased and accurate ratings for online casinos, offering players a comprehensive view of what to expect from various casino brands. The magic of our Casino Rating Index lies in its intricate algorithm, which takes into account every facet of an online casino and updates the rating accordingly. Each casino featured in our index undergoes an in-depth review process, ensuring that our visitors receive detailed information for a precise assessment.

  • 1. Licensing and Regulation (Weight: 10%):

    In this crucial category, we emphasize the importance of an online casino being licensed and regulated by a reputable authority, such as the UK Gambling Commission, Malta Gaming Authority, or equivalent bodies. Compliance with stringent regulations
    is paramount for safeguarding player interests and ensuring fair play.

  • 2. Game Selection and Software Providers (Weight: 10%):

    Our assessment covers the breadth and quality of games offered, encompassing a diverse array of slots, table games, live dealer experiences, and more. We also consider the reputation and reliability of software providers like NetEnt, Microgaming,
    and Evolution Gaming.

  • 3. Security and Fairness (Weight: 10%):

    Security is a top priority. We evaluate the online casino’s security measures, including robust SSL encryption protocols to protect player data. Additionally, we scrutinize the casino’s commitment to fair play, looking for certifications from
    renowned auditors like eCOGRA or iTech Labs.

  • 4. Bonuses and Promotions (Weight: 10%):

    Our analysis delves into the generosity of bonuses, the fairness of wagering requirements, and the appeal of ongoing promotions. We carefully consider the value of welcome bonuses and the perks offered through loyalty programs.

  • 5. Payment Methods (Weight: 10%):

    The availability of convenient and secure payment methods is essential. We examine the diversity of options, including credit cards, e-wallets, and cryptocurrencies, while also taking into account withdrawal speed and fees.

  • 6. Customer Support (Weight: 10%):

    Quality customer support is indispensable. We test the responsiveness and effectiveness of customer service through various channels, including live chat, email, and phone. We also give preference to casinos offering 24/7 support.

  • 7. User Experience (Weight: 10%):

    A seamless user experience is paramount. We assess the user-friendliness, mobile compatibility, and overall design of the casino’s website. An intuitive interface enhances the gaming experience and earns higher ratings.

  • 8. Reputation and Reviews (Weight: 10%):

    We consider the casino’s reputation within the online gambling community. User reviews, ratings, and feedback from reputable sources play a role in shaping our assessment.

  • 9. Responsible Gaming (Weight: 5%):

    Responsible gaming practices are essential. We verify that the casino promotes responsible gambling by offering tools such as self-exclusion, deposit limits, and access to support services for individuals facing gambling-related issues.

  • 10. Withdrawal Speed (Weight: 5%):

    We examine the speed at which the casino processes withdrawals, recognizing that faster payouts are typically preferred by players.

  • 11. Transparency (Weight: 5%):

    Transparency is vital in our assessment. We scrutinise how clear and comprehensive the casino’s terms and conditions are, especially concerning bonus terms and withdrawal rules.

  • 12. Loyalty and VIP Programs (Weight: 5%):

    Loyalty programs and VIP benefits are considered, with a focus on the value and exclusivity they offer to loyal players and high rollers.

To be included in our list, online casinos must achieve a score of 3.8/5 or higher in our Casino Rating Index, demonstrating their commitment to providing an outstanding gaming experience.

Score Calculations:

When determining a score out of 5 for an online casino, we follow a structured process that considers various criteria, each with its assigned weight percentage. Here’s how it works:

  • Step 1: Weighted Scores for Each Criteria

    For each of the 12 criteria that we evaluate, we first calculate a weighted score. This involves multiplying the actual score (typically given on a scale of 1 to 10) by the corresponding weight percentage.

  • Step 2: Sum of Weighted Scores

    Once we have the weighted scores for all 12 criteria, we add them up to get a total weighted score. This total represents how well the casino performs across all aspects we assess.

  • Step 3: Normalization to a Score out of 5

    To ensure consistency, we then normalise this total weighted score to a scale of 5. This is done by dividing the total weighted score by the sum of all the weights, which equals 100% or 1.00 when expressed as a decimal.

Data Collection and Updates

Our team is always gathering info and keeping our reviews up-to-date. We use info from casinos, player complaints, and other sources. Regular updates make sure our reviews are always accurate and helpful.

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About the author

Jennifer Lynn
Head of Content
Jennifer Lynn has spent 14 years working in the online casino industry, making her a real expert in the field. She's not just skilled at writing about casinos; she also has a deep interest in online gambling games and is a passionate researcher and player. Jennifer offers her expertise on a range of casino games and the smart strategies to use. But her life isn't all about gambling and casinos. She also loves riding horses and practicing yoga, showing that she knows how to balance her professional interests with personal passions.
Last Updated: Apr 03, 2024
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